New Package returns built into your building

Package returns,
handled.

Tenants text a photo of their return QR code. We assign a bag, pick it up weekly, and ship it back. Amazon, Everlane, Gymshark, and 1,000+ brands. No app. No UPS trip. No friction.

Add Dropsy to your building See how it works
9:41●●●
Hi! Welcome to Dropsy 📦
What's your name and unit number?
Sarah — Unit 4B
Got it, Sarah! Send a photo of your Amazon return QR code and we'll take it from there.
📷
✓ Return received! Your bag is #12 in the package room. Drop it by Thursday — we pick up Friday.
3 texts
to complete a return
Weekly
pickup from your building
Zero
apps, hardware, or IT setup
How It Works

Returns in three steps.
No errand required.

The entire return happens over WhatsApp. Tenants never leave their building.

📱
1

Text a photo

Tenant texts a photo of their return QR code to the building's Dropsy number. Works for Amazon and any brand using Happy Returns — that's 1,000+ retailers.

🏷️
2

Get a bag number

Dropsy instantly replies with a numbered bag assignment. Tenant grabs bag #12 (or whatever their number is) from the package room, drops the item in, and seals it.

🚚
3

Dropsy picks up

Every week, Dropsy collects all the bags, scans each QR code, and ships the returns back to the retailer. Tenant gets a text when it's shipped.

Supported Retailers

Amazon & 1,000+ brands.

Dropsy handles Amazon returns directly. For other brands, we support the full Happy Returns network — any retailer with a "Return to a Happy Returns location" option works with Dropsy.

Amazon SHEIN Levi's Steve Madden Revolve Anthropologie Fabletics Allbirds Parachute Forever 21 Spanx + 1,000 more

If your retailer offers a "Return to Happy Returns" option at checkout, it works with Dropsy.

For Property Managers

The amenity that actually
gets used.

  • Differentiates your building. Class A buildings compete on amenities. Dropsy is a tangible, daily-use perk that stands out during tours.
  • No hardware, no IT. No kiosks, no lockers, no integrations. Dropsy runs entirely on SMS — tenants just text.
  • Zero staff overhead. Tenants self-register via SMS. No onboarding calls, no training, no support burden on your team.
  • All you need is a package room. Just designate a shelf or bin for Dropsy bags. That's the full setup.
  • Visibility into every return. A simple web dashboard shows every tenant, bag, and shipment status — so you're never in the dark.
Tenant amenity

Setup in under 24 hours.

No hardware order. No IT ticket. No contract. Tell us your building and we handle the rest — bags delivered, tenants onboarded, first pickup scheduled.

Get in touch
Get Started

Ready to offer Dropsy
in your building?

We'll set up your building in under 24 hours. No contract, no hardware order, no waiting.

Contact us to get started